I once worked in an organization where people trusted one another. Where people told the truth, shared information, did not feel afraid of getting it wrong or being a failure. When people made mistakes, they were able to admit to them openly and ask for help. Managers were more interested in what lessons had been learned from mistakes than apportioning blame. Gossip and nastiness were uncommon. People could disagree or challenge each other, knowing that it was done with positive intent. People were open, the atmosphere was supportive, problems were solved easily, there was no need to read between the lines because you could rely on the fact that people communicated honestly and no one was ‘punished’ for speaking out. Because of this strong element of trust, people worked better and relationships – whether with customers, colleagues or suppliers – were stronger and more successful.
photography enthusiast • passionate designer wanna be • art lover • traveller soon